City Bank Limited

Officer - Operations

Job Description / Responsibility

• SERVICE DELIVERY OPERATIONS:
• This role is primarily responsible to ensure on time and error free input of account/ transaction processing of customer requests received from branches. Other responsibilities of the role include-
• Ensuring control and compliance and continuous process improvement.
• Initiating & monitoring all types of account opening & closing process and transactions maintenance as and when required.
• Maintaining liaison with internal departments for smooth operation and service.
• Managing projects and participates in the process reengineering as and when required.
• REPORTING AND MIS CARDS OPERATIONS:
• This role is responsible for Reporting and MIS related activities
• MIS Reporting of all Credit & Debit Cards
• Statistic report of Credit and Debit cards and Quarterly reports for Bangladesh Bank.
• SETTLEMENT AND ACCOUNTS CARDS OPERATIONS:
• This role is responsible for processing of Merchant payments by account transfer, Pay Order, EFTN and cards payment.
• Processing of merchant payments through Finacle after getting necessary reports from TWCMS on daily basis.
• Preparing pay orders after getting necessary reports from TWCMS on daily basis.
• Process cards payments received by branches on daily basis.
• PERSONALIZATION & LOGISTICS CARDS OPERATIONS:
• Fetching the data from card management system and upload into card/PIN personalization application and generate PIN through batch process with 100% accuracy.
• Maintaining the daily production register flawlessly & preserve the daily production logs without error.
• Maintaining interdepartmental communication & communicate with relevant stake holders for urgent card delivery.

Job Nature

Full-time

Educational Requirements

4 years of Graduation/ Masters in business discipline from a reputed university.

Experience Requirements

• At least 1 year(s)

Additional Job Requirements

• 1-2 Year experience in related field is preferable.
• Sound knowledge in Microsoft-Office, especially in MS-Excel, MS- PowerPoint & MS- Access
• Excellent interpersonal and communication skills
• Multi-tasking ability & able to work under pressure
• Good analytical and problem solving skills
• Good at record keeping and report preparing
• Knowledge on General Banking rules and guidelines

Job Location

Dhaka

Job Source

Bdjobs.com Online Job Posting

Job Summary

Published On:

 Nov 18, 2014

Job Nature :

Full-time

Experience:

At least 1 year(s)

Gender :

Both

Job Location :

Dhaka

Application Deadline :

Nov 24, 2014

Apply Instruction

Interested and eligible candidates are requested to view the detail of the job and apply at the following link: https://career.thecitybank.com

Applicant must enclose his/her Photograph with CV.

Application Deadline : Nov 24, 2014

 

Company Information

The City Bank Limited.
Address : House CEN (C) 11, Avenue 136 (Level 4),Gulshan 2
Web : www.thecitybank.com