Islamic Banking Service Desk Officer (JO/SO)
Job Description / Responsibility
- Annual business target:
- Take full ownership of target provided by Head Office
- Meet annual business target like CASA, MTDR, Debit Card etc. provided by IBD
- Set strategy to ensure ideal deposit mix
- Focus more to increase the volume of Low and No cost deposit
- Create new business opportunities for the bank ensuring a profitable portfolio for the bank
- Supports towards customers:
- Develop strong working relations with all existing clients to ensure strong customer satisfaction.
- Offer all sorts of Islamic products to customers
- Ensure smooth services and support towards all customers and never say �No� to any customer
- Develop and maintain a strong working relationship with the customers to ensure customer satisfaction and loyalty
- Operational activities & Compliance issues:
- Ensure proper KYC, personal details, Transaction Profile etc. while opening accounts
- Take proper initiatives to prevent Money Laundering
- Monitor local regulatory & compliance functions
- Provide business reports to Islamic Banking Division on regular interval
Job Nature
-
Full-time
Educational Requirements:
- Four years of Graduation or Masters in any discipline (Finance/ Banking/ Business is preferable) from a reputed university
- Having no 3rd Class in academic record
Experience Requirements
- At least 2 year(s)
- The applicants should have experience in the following business area(s): Banks
Additional Job Requirements
- Should have at least 2 years� experience in Islamic Banking as a permanent employee with good experience of working at branch/customer service.
- Candidate having experience to work as Sales officer is preferred
- Proficiency both in Bengali and English
- Proactive & Drive for result
- Good at maintaining contacts and networking
- Understanding of the banking industry and specific markets related to the Liability business
- Adequate knowledge about financial markets products and services
- Strong credit knowledge and marketing skills
- Interpersonal and communication skills
- Analytical and problem solving skills
- Negotiation Skills
- Sound knowledge in Microsoft-Office
Job Location
-
Anywhere in Bangladesh
Job Source
Bdjobs.com Online job posting